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Performance
management and appraisals
This
course covers managing and maximising staff performance, and practical
appraisal techniques.
Who
should attend Senior practice members involved in managing staff
and conducting performance reviews.
What
they will learn
1. The importance of managing performance.
2. Understanding what performance means and setting standards.
3. How to plan and conduct an effective appraisal.
4. Communication skills; giving positive and negative feedback,
highlighting targets for improvement and setting objectives.
Course
content
1. Reasons for reviewing performance.
2. Planning appraisals.
3. Designing the appraisal process.
4. Interviewing technique.
5. Giving positive and negative feedback.
6. Setting objectives and targets.
7. Dealing with common appraisal problems.
Contact us for further details or to book a course.
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