Testimonials from clients

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Here is selection of testimonials from clients that have attended UMD Professional's business training workshops and courses:

"I would like to say thank you for your help in the past. The business management skills that I gained from your courses have been invaluable and added value to the business I sold."
Bernadette Dillon, Hands on Management course

"Do I feel the workshops have been worthwhile? Yes, without a doubt! Fiona Stuart-Wilson has made me think laterally, given me confidence, enabled my grey cells to think with more process rather than sporadically and I could go on and on... I can't recommend this course enough."
S. Movahedi, ILM Level 7 Diploma in Executive Management course

"Thank you for all your support over the last 2 years. Everything Joanne and I have learnt as been beneficial to the practice. The ILM Learner of the Year Award was not just a recognition of Joanne's hard work, but also yours as a tutor."
Bal Dhesi, ILM Level 7 Diploma in Executive Management course

"We are making things happen instead of procrastinating and for the first time in many years there is an air of excitement within the practice. The management tools were useful and I personally left feeling positive about building on what I had learned and the task ahead of managing change within the practice. The course may have come to an end but for me I feel it is only the beginning of putting my learning into practice."
K. Hunt, ILM Level 7 Diploma in Executive Management course

"I can highly recommend the Level 7 Diploma in Executive Leadership and Management - does what it says on the tin, leading to MInstLM and also 30 credits on the FFGDP career pathway. Did mine with UMD Professional over about 18 months - a very very useful and practical course entirely centred on dentistry in particular."
Carl Taylor, ILM Level 7 Diploma in Executive Management course

"I can strongly recommend UMD Professional to anyone who wants to study management at any level in a dental setting. I found UMD Professional a team of top tutors and administrators, especially Fiona Stuart-Wilson who was totally dedicated to her students. She was always there when I requested my tutorial time and did her best to make the subjects clear and easy to understand so that I could deliver my assignment within the deadlines and at the quality that brought my awards. All workshops and subjects were very well organised and structured, explained and exemplified from our day to day life so that I easily appreciated the points and developed them further for my assignments. Thank you very much to the entire team of UMD Professional for the support they have shown, especially to my tutor Fiona Stuart-Wilson and my mentor Dr Martin Delahaye, without whom I could not have obtained my ILM Level 5 Diploma in Management with such success."
Alina Baldovinescu, ILM Level 5 Diploma in Management course
City and Guilds Lion Award and Medal of Excellence winner
ILM Learner of the Year 2011

"The programme has been very worthwhile. It has been a fantastic experience. It is by far one of the best courses that I have ever done."
M. Spurr, ILM Level 5 Diploma in Management course

"It has been very worthwhile. Not only do I now have the knowledge and skills to deal with all the areas of management, I am now aware that dealing with issues and the application of those skills can, and should, vary with the situation. It has drawn my attention to issues which I had previously failed to realise even existed – such as change management. I am very much more confident now in my ability to manage.
I have found feedback from my tutor, Sue James very useful indeed. She responded promptly when I requested advice, and provided very considered and helpful replies to queries and module feedback. "
Janice Batchelor, ILM Level 5 Diploma in Management course

"I have found the workshops to be very worthwhile. I now have a much greater knowledge of Dental Practice Management. I have also been able to discuss problems within my own organisation with others attending the course and also with the tutors. This has led to a sharing of ideas for all of us which I have found invaluable and very supportive. I consider I have gained a great deal of confidence and knowledge from attending the workshops which can only be of benefit to me in my position as Practice Manager."
OR, ILM Level 5 Diploma in Management course

"I am more organised and assertive, better at setting objectives. My perspective has changed - I analyse what is done and why and delegate more. Thanks for everything. This is not the end, only the beginning of gaining more skills to become a better manager."
SB, ILM Level 5 Diploma in Management course

"The workshops have been very informative not just from the front but also a lot of learning from one another. It has helped me to be clearer about my role and value as a manager. I would recommend the course to anyone prepared to work really hard as it is an intense year but really worthwhile."
AW, ILM Level 5 Diploma in Management course

"The ILM level 5 Diploma in management was a fantastic experience."
Amy D'Arcy Burt, ILM Level 5 Diploma in Management course

"The modules have provided me with the knowledge to progress in my career into a more primary management role. The course has shown me 'good practice' and how to be an effective manager which will assist the practice in the future. I would recommend the distance learning course to others wishing to develop their management skills and knowledge."
R. Green, ILM Level 5 Diploma in Management distance learning course

"The ILM Level Diploma in Leadership and Management has definitely been a worthwhile programme for me to complete and will assist me greatly as a manager in the future."
A N, ILM Level 5 Diploma in Management distance learning course

"The programme has been very worthwhile, I feel I have gained confidence in my new responsibilities and am able to bring this into my workplace.
Other members of the team have commented on my confidence and how much it has developed my skills. A thoroughly enjoyable course, the hard-work paid off in the end."
Helen Birdsall, ILM Level 3 Certificate in First Line Management course

"I feel I've learnt a lot and the course has made me feel more confident within my role."
M. Griffin, ILM Level 3 Certificate in First Line Management course

"The workshops proved extremely worthwhile. I always left the workshops with practical knowledge and advice across a wide range of working practices and principles. The workshops allowed me to grow in confidence and implement much needed changes to the smooth running of our practice. The course has equipped me to think about my own attitude as a manager and how this impacts on staff, patients and visitors to the practice. I am able to engage in critical thinking to meet our practice goals and objectives."
Jo Sloan, Buckinghamshire

"The best piece of CPD I have undertaken in twenty years."
C. Osborne, Surrey

"Many thanks to all at UMD for their support and guidance. Quite easily the most effective course I have been on."
Jas Sandhu, Kent

"The most worthwhile non-clinical course I have been on."
G.S. Wilson, Sussex

"Best money I ever invested. Thank you very much for a brilliant course. I thoroughly enjoyed it."
C. Slabbert, Norwich

"The facilitators have made the workshops stimulating and interesting and I would recommend the workshops to any dentist embarking on setting up their own practice. My only regret is that I didn't do the course 5 years ago."
Su Teare, Hants

"This proved to be an expensive course, despite grant funding. HOWEVER, it has been the most intensive and rewarding course that I have ever attended. Thank you."
Adrian Beech, Louth

"I feel that this has been one of the best courses that I have attended - and I am a course junkie. It has helped my practice at all levels and is helping me achieve more of my goals regarding dentistry and personal fulfilment."
Dr Soni, London

"Found Fiona's input and breadth of knowledge on dentistry very refreshing. Good no nonsense approach. Good delivery of information, the course workshops did not drag!"
V Marren, London

"I have enjoyed the Practice Management Level 7 course tremendously because it was not only presented to us in a very professional way but with so much enthusiasm. Listening and applying all the new ideas was at times pretty daunting but I so dearly wish I was taught all these business principles years ago."
Nico van Wyk, Nottinghamshire